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Service Delivery Policy

Last updated: 2026-10-23

All programs are digital services. Nothing is shipped physically.

1. How sessions are delivered

  • Sessions are live, one-to-one video calls (Google Meet or Zoom). In-person sessions in Siliguri are possible by prior agreement.
  • The meeting link is sent by email and/or WhatsApp once your slot is booked.

2. How booking works

  • You apply on the website. I confirm your slot and share payment details (UPI or bank transfer) on WhatsApp, usually within one working day.
  • Once payment is received, you get a confirmation on WhatsApp or email with your session link and a short needs assessment.
  • If you don't hear from me within 1 working day, contact me on WhatsApp.

3. Timelines

  • AI Clarity Session: booked at a time of your choosing from available slots, usually within 7 days of payment.
  • AI Growth Plan: four weekly sessions, completed within 6 weeks of the first session.
  • AI Implementation Intensive: four sessions on the schedule agreed in your written scope.

4. Materials

Templates, workflows, action plans and documentation are shared digitally (email, WhatsApp or a shared folder), usually within 48 hours of the relevant session.

5. Missed or undelivered sessions

See the Cancellation & Refund Policy for rescheduling and what happens if a session can't be delivered.

6. Contact

aryan@theaihive.org · +91 78649 55155

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